Refund policy

We stand behind everything we make.

Wild East products are printed to order, but we still want you to be happy with what arrives.

If you’re not happy with your order for any reason, contact us within 14 days of delivery and we’ll refund you — no questions asked.

If your order arrives with a genuine fault, such as a printing defect, manufacturing issue, or damage in transit, we’ll make it right. No argument, no fine print.

What counts as a defect:

  • Misprinted or misaligned graphic
  • Significant colour variation from what was shown
  • Manufacturing fault in the garment, including stitching, seams, or fabric
  • Item damaged in transit

What to do:

Contact us through our Contact Form within 14 days of receiving your order and include your order number.

We’ll sort it out from there.

Refunds and replacements are processed within 5–7 business days of your claim being approved.

We’re a small team and we actually read every message. If something isn’t right, just tell us — we’ll make it right.